Online Travel Agent Are More Trustworthy

          Traveling to many places are taking an interest by people all over the world. Not only young people but, old people also like to explore from one city to another city and or even to another country. The development of tourism is expanding rapidly now, both in terms of service and technology. Tourism needs especially in the field of travel are increasingly the longer the service is faster, the technology adjusts to meet those needs. The rapid development of technology causes competition among tourism industry tourism agents, especially travel agents is getting tougher so it has an impact on business people competing to providing the best service for consumers. This development because the world of communication is increasingly changing rapidly becoming digital-based. The existence of online travel agent (OTA) in the last two years have quite an impact on travel sales agent (conventional), is a decline of up to 40% (Dzulfiqar, 2016). The situation is supported by agents of airlines that have been able to sell tickets directly (directly), causing a shift in employment, especially for travel agents specialized in selling tickets only. This goes to show that an online travel agent is a promising alternative for anyone who wants to find a hotel, booking tickets for airplanes, trains, and others because of OTA more practical and Get Special Services.

          

  OTA is very simple because anyone can book their tickets everywhere and every time they want. Without having to go to the place. Buying airplane tickets online is easier and simpler. You only need to sit in front of a laptop or use a smartphone to choose your destination, departure date and airline you want to use. Online travel agents have a complete and uncomplicated ticket sales information system. With just a few steps, you can immediately make a payment for the ticket ordered. Especially if the online travel agent is a trusted agent, of course, all the facilities in ticket reservations will be fulfilled. In fact, the application of online travel agent like traveloka have recommendations for hotels, restaurants and tourist attractions that you can visit. All of that can be done in just minutes with a very flexible online system. Naturally, online sales agents are currently developing, because many people prefer online transactions.

           

The first thing that is certainly given by travel agents is a special service. Travel agents don't just sell airplane tickets and lodging, but can also provide advice on destinations and other things about travel. For example, someone wants to buy a plane ticket to Asia, but he has to stop at several destinations. Of course, you can buy directly online. But by consulting a travel agent, the travel agent can propose routes that should be taken. As usual, booking the hotel directly to the hotel website, the payment is less choice. Most only with credit cards. If you use OTA, you can use bank transfer, e-money, credit cards, and maybe even pay cash at the nearest minimarket. Then, Prices can be cheaper, get complete information and details, and you can get discounts and promos. In some OTA that sell hotels, airline tickets, and tour packages at the same time. For example, if you order planes and hotels at the same OTA, you can get a discount on a percentage. Yes, the name is also the OTA marketing tactics to attract customers. If they are not sure, they will not sell well? Now we just have to be smart to choose which OTA can fulfill our travel needs.